Getvik is the Data Fiduciary for personal data processed to operate the marketplace. This notice should be read with our Privacy Policy.
Account and security
When you create an account, we process your name, email, password credential (stored as a hash), age confirmation, device/IP context, and login records to create and secure your account, prevent abuse, deliver purchases, and provide support. This processing is required to provide the account and cannot be withdrawn while the account remains active; you may request erasure instead.
Purchase and delivery
At checkout, we process your name, email, phone where required by the payment provider, order details, payment references, IP/device context, and invoice information to process payment, deliver purchases, issue invoices, prevent fraud, manage refunds/disputes, and meet legal obligations. Payment data is shared only with the relevant payment provider.
Creator payouts and tax
When you configure payouts, we process the legal name, PAN where required, UPI or bank details, payout records, and related verification data to make payouts, comply with tax/accounting obligations, and prevent fraud. We encrypt sensitive payout values and show masked values in normal account views.
Support and grievances
When you contact support, we process your name, email, message, request category, and relevant account/order context to respond, prevent abuse, maintain a support record, and resolve grievances. Support is routed through our support providers only for that purpose.
Optional analytics and marketing
Analytics and attribution cookies are optional. We process online identifiers, browser/device information, and page or event activity only after consent. Marketing email is sent only after a separate opt-in. You can withdraw either optional consent from Privacy & data or your cookie settings at any time.
Your rights and contact
You can access a summary/export, correct data, request erasure, raise a grievance, or nominate a person to act if you die or become incapacitated in the Privacy & data centre. We provide a request reference and status updates. Contact the Grievance Officer at support@getvik.com; if you remain dissatisfied after our response, you may escalate to the Data Protection Board of India where applicable.